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Air Cargo Excellence

Click here for more photos of the ACE Awards ceremony. Photos on Flickr are available to download.

 

Twenty air carriers and airports from around the globe were honored during the annual Air Cargo Excellence Awards ceremony held March 10 in Los Angeles. Winners in each category received the Diamond Award, followed by Platinum Awards to the runners up and Gold Awards to third place. Air Cargo World spoke with several of the winners following the ceremony.

Emirates Sky Cargo took the Diamond award for air carriers carrying more than 800,000 tonnes.

“We’re proud to win this prestigious award,” said Nabil Sultan, divisional senior vice president, cargo at Emirates. “We want to thank all the freight forwarders who voted for us. Most importantly, I thank all of our staff who have done an excellent job.”

Sultan also credited the Dubai airport as being an integral part of Emirates success as well as the airlines’ effort to expand its infrastructure.

Amsterdam Airport Schiphol took the Diamond Award for airports in Europe handling more than 1,000,000 tonnes.

“We’re very excited about it. We’re very proud that along with Frankfurt, we are on top,” said Enno Osinga, senior vice president, cargo at Amsterdam Airport Schiphol. “We’re the top two performing airports in Europe. The growth we experienced last year is continuing this year. It’s quality and quantity and we’re very happy about it.”

Southwest Airlines is another perennial winner, taking the Diamond Award in the up to 299,999 tonnes category.

“We’re thrilled,” said Wally Devereaux, senior director, cargo and charters, at Southwest. “It’s an honor to be recognized by our customers, the freight forwarders.  It’s an important award for us.”

Swiss WorldCargo won the Platinum Award for air carriers that move up to 299,999 tonnes of cargo.

“I hope that it’s still to the high-standing quality we do for the customers,” says Urs Stulz, Swiss WorldCargo vice president for central services.

In the future, the carrier is focusing on its e-business, such as E-freight and the e-air waybill, Stulz says.

For a second year in a row, Santiago Airport won the Diamond Award for airports in Latin America. Mario Maechtig credits Santiago Airport’s cargo operators and warehouses for receiving the award.

“Ninety-nine percent of the win is for them,” he says.

Maechtig says the airport plans to have a new 5,000-square-meter (53,819-square-foot) terminal for couriers in 2015.

Lufthansa Cargo received the Platinum Award for carriers that move 800,000 or more tonnes.

“It’s a great recognition of what we are doing in the progress and services,” says Achim Martinka, vice president Americas, at Lufthansa Cargo. “At the same time, it’s a motivation to keep working.”

The airline also has plans in the works, including taking delivery of two more 777s, investing US$1 million in its information technology infrastructure and building the Lufthansa Cargo Center in Frankfurt.

 

 

 

AIR CARRIERS

           

800,000 or more tonnes

Customer Service

Performance

Value

Information Technology

Overall

AWARD

Emirates Sky Cargo

113

116

112

116

114

DIAMOND

Lufthansa Cargo

112

114

98

118

111

PLATINUM

Korean Air

109

112

109

109

110

GOLD

300,000 to 799,999 tonnes

           

Japan Airlines

118

114

114

114

115

DIAMOND

Nippon Cargo Airlines

115

112

108

113

112

PLATINUM

EVA Air

110

107

106

108

108

GOLD

Up to 299,999 tonnes

           

Southwest Airlines

140

139

134

130

136

DIAMOND

Swiss WorldCargo

135

135

119

129

129

PLATINUM

Air Canada

120

120

116

124

120

GOLD

             
             

AIRPORTS NORTH AMERICA

           

1,000,000 or more tonnes

Performance

Value

Facilities

Operations

Overall

 AWARD

Anchorage, ANC

123

126

127

126

125

DIAMOND

400,000 to 999,999 tonnes

           

Dallas/Fort Worth, DFW

110

112

112

109

111

DIAMOND

Up TO 399,999 tonnes

           

Minneapolis-St. Paul, MSP

106

114

119

109

112

DIAMOND

             

AIRPORTS EUROPE

           

1,000,000 or more tonnes

Performance

Value

Facilities

Operations

Overall

AWARD

Amsterdam, AMS

116

113

111

114

113

DIAMOND

400,000 to 999,999 tonnes

           

Cologne/Bonn, CGN

136

122

119

120

124

DIAMOND

UpTO 399,999 tonnes

           

Zurich, ZRH

125

115

122

122

121

DIAMOND

             

AIRPORTS ASIA

           

1,000,000 or more tonnes

Performance

Value

Facilities

Operations

Overall

AWARD

Incheon, ICN

110

108

107

107

108

DIAMOND

400,000 to 999,999 tonnes

           

Osaka-Kansai, KIX

116

114

118

118

116

DIAMOND

Up TO 399,999 tonnes

           

Sydney, SYD

107

109

109

110

109

DIAMOND

             

AIRPORTS MIDDLE EAST, AFRICA, INDIA

           
 

Performance

Value

Facilities

Operations

Overall

AWARD

Doha, DOH

123

122

128

134

127

DIAMOND

             

AIRPORTS                         LATIN AMERICA

           
 

Performance

Value

Facilities

Operations

Overall

AWARD

Santiago, SCL

119

116

115

110

115

DIAMOND