To thwart tampering of shipments, DHL has launched seven security-monitoring centers in Latin America. Serving Colombia, Costa Rica, Guatemala, Honduras, Mexico, Peru and Venezuela, the centers feature the latest in geolocalization technology to track cargo from its origin to its point of destination.
DHL also utilizes intrusion alarm, access controls and armed guards at its warehouses to monitor freight, company officials explained. As an added layer of protection, the global logistics provider employs mobile GPS and Customs-Trade Partnership against Terrorism/ Business Alliance for Secure Commerce (BASC)-compliant electronic and steel locks.
Training employees on the latest security techniques is another priority for DHL, company representatives said. All members of the security team undergo theft and fraud detection training and learn how to identify and flag suspicious shipments.
It’s why Fernando Duque, regional security head for DHL Global Forwarding, extols his team’s ability to safeguard cargo.
“Having highly qualified professionals who are experts in their field is what has made us leaders in the logistics industry, and that is why qualification and training of our staff is a vital part of our corporate security philosophy,” Duque said in a statement. “We are able to deliver customer service excellence by providing peace of mind through our centers located throughout Latin America and which have access to a regional network.”
DHL is also taking its security initiative one step further and is partnering with the BASC World Organization to obtain an Americas Regional certificate for the Latin American nations it serves.