Neel Shah, who has served as Chief Cargo Officer at Delta Airlines since 2008, has decided to leave the company. According to a Delta spokeswoman, Shah will stay on at Delta for the time being in a “consultant role” to help the company transition to its new chief cargo officer, Tony Charaf. The news first broke on Monday.
“Tony Charaf, who led Delta Cargo from 2000 to 2004, has assumed responsibilities as chief cargo officer. Tony is a champion of safety as well as customer service and operational excellence,” Delta’s Betsy Talton wrote in an email to Air Cargo World.
“Delta Cargo will continue to focus on running a reliable operation and providing excellent customer service in every interaction and with every shipment,” she added.
Shah currently represents Delta on the board of the The International Air Cargo Association and the CNS Advisory Board, which he joined in May 2011. He came to Delta from United Airlines Cargo, where he worked as vice president of sales and marketing.
Last year, Shah told Air Cargo World that belly-hold cargo is a large part of Delta Airlines’ strategy, and that his views about new routes are as valued as the input of his colleagues on the passenger side. “At a lot of carriers, the passenger guys are just like, ‘Ah, the cargo thing; I’ll make an assumption, and we’ll just go from there,’” he said at the time. “That’s absolutely the way it used to be at Delta, and now we’re equals.”
Delta’s latest cargo numbers showed resiliency in a tight market. Year-over-year, the carrier saw a 1-percent decline in revenue in the second quarter.