Coyne Airways has launched services to more than 30 destinations across Africa, through three of the continent’s main hubs. The airline has extensively trialed routes through Lagos, Nigeria, Nairobi, Kenya, and Johannesburg, South Africa, to create an extensive African service.
“This is a new style of service for Africa, designed to give forwarders the kind of peace of mind they require when moving freight to challenging destinations,” said Michael Clements, Coyne’s Dubai-based commercial director, who has 15 years’ experience of working in Africa. “We don’t just offer transportation from A to B, we work closely with customers to ensure that they always know where their shipments are. We are confident we can offer a superior service at a competitive price.”
Coyne’s African service will make use of more than 30 interline partners and the airline’s own 575 through air waybill, which helps to reduce delays when moving freight on more than a single carrier. The service will move consignments from the largest oil and gas equipment, to the smallest, most delicate, shipments.
“Customer service is often lacking in Africa,” said Larry Coyne, CEO, Coyne Airways, which celebrates its 20th anniversary this year. ”The market is crying out for more than just point-to-point, and we are confident that we have the experience, network, and contacts on the ground to deliver excellent levels of service.”
The African market presents exciting opportunities for both import and export, Clements said.
“There is a lot coming out of Africa, and not just pineapples and roses. Beauty products, textiles, and handicrafts are increasingly being exported, and there is oil and gas equipment which needs to be returned. We can mobilize quickly to deal with those jobs.”