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Honing in on best practices: Freight forwarders share keys to success

Honing in on best practices: Freight forwarders share keys to success

By John W. McCurry on May 2, 2013

Another practice that Langham says has worked well is a quarterly review process with the company’s largest accounts. She says this has helped grow the company’s business because it highlights not only the customer’s accomplishments, but also Langham Logistics’ accomplishments in general and gives an opportunity to talk about all the services it offers.

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