YRC customers offered their money back
Motor carrier YRC is offering customers a no-fee, 100 percent money-back guarantee on its standard LTL services throughout the United States and to/from Canada.
Mike Smid, YRC president and COO of YRC Worldwide said, “Shippers want peace of mind, knowing their goods will deliver as scheduled. Given the performance excellence of our comprehensive network, it was an easy decision to offer the added value of a guarantee at no additional charge.”
Highlights of the program include a refund of all net line-haul charges and fuel surcharges if the company fails to deliver by end of day as scheduled.
The money-back offer is also available on YRC guaranteed AM and PM and “Multiday Window” services.
At the end of 2009, YRC successfully completed a debt-for-equity exchange. Fourth quarter and full-year earnings will be announced Feb. 5, 2010. Analyst estimates suggest the trucking group that includes Roadway and Yellow Freight will lose $10.50 per share for calendar 2009.

